TorchMC Privacy Policy

Last updated: 25 March 2026

TorchMC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you access or use our Webstore, Minecraft server, or any associated services (collectively, “TorchMC Services”), and outlines your privacy rights under applicable law.

This Policy applies to store.torchmc.cc and any associated Webstore platform.

1. Information We Collect

When you make purchases or register accounts, we may collect:

  • Identity Data: Name, username, or similar identifiers.
  • Contact Data: Billing address, email address, phone number.
  • Transaction Data: Payment information, order history.
  • Technical Data: IP address, browser, device type, server connection logs.
  • Profile Data: Account preferences, server statistics, in-game virtual items.
  • Usage Data: Interactions with the Webstore or server.
  • Marketing Data: Communication preferences and consent.
  • Aggregated Data: Anonymized data for analytics or statistics.

Special Categories: We do not collect sensitive personal data (race, religion, health, biometrics, sexual orientation) or criminal records.

Failure to Provide Data: If required personal data is not provided, we may not be able to fulfill your orders or provide Services.

2. Legal Basis for Processing

We process personal data based on:

  • Performance of a Contract: To register accounts, process orders, and provide services.
  • Legal Obligations: For invoicing, taxation, and regulatory compliance.
  • Legitimate Interests: Fraud prevention, account security, and service improvement.
  • Consent: For marketing communications or third-party promotions.

3. How We Use Your Personal Data

Personal data is primarily used to:

  • Process purchases and deliver digital products (ranks, items, premium points).
  • Provide account, Webstore, and server support.
  • Send updates regarding orders, billing, or service announcements.
  • Monitor in-game activity for security, fraud prevention, or anti-cheat enforcement.
  • Improve server performance, Webstore features, and player experience.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Enable essential Webstore functionality.
  • Analyze traffic and improve services.

You may control or disable cookies via your browser, but some features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure password management (do not share credentials).
  • Encrypted payment processing via Stripe or other secure processors.
  • Monitoring accounts and server activity for cheating, hacking, or unauthorized access.

In case of a data breach, we will notify affected users and relevant authorities in compliance with law.

6. Sharing of Personal Data

We do not sell or distribute personal data to third parties, except for:

  • Legal obligations (tax, regulatory requests).
  • Service providers essential to our operations (payment processors, hosting providers, logistics).

All third parties are required to process data only on our instructions and in accordance with applicable law.

7. International Transfers

Some service providers may be outside the EU/EEA. We ensure protection via:

  • Transfers only to countries deemed adequate by the European Commission.
  • Standard Contractual Clauses or equivalent safeguards approved under EU law.

8. Data Retention

  • Personal data is kept only as long as necessary to provide services or meet legal obligations.
  • Basic customer and transaction records are retained for up to 10 years for taxation purposes.
  • Data may be anonymized indefinitely for analytics, research, or server optimization.

9. Your Rights

You have rights under GDPR and applicable law, including:

  • Access, correction, or deletion of personal data.
  • Object to or restrict processing.
  • Request transfer of data to another controller.
  • Withdraw consent for marketing at any time.

Requests should be sent to [email protected]. Responses are provided within one month (may extend for complex requests).

10. Marketing

  • Promotional offers may be sent based on account activity and preferences.
  • Consent is required before sharing data with third parties for marketing.
  • Opt-out is possible via account settings or by contacting [email protected].

11. Minecraft-Specific Security Clauses

  • All virtual items and currency are for in-game use only; they have no real-world value.
  • Account sharing is prohibited; users are responsible for their accounts.
  • Anti-cheat monitoring is active; violations may result in bans or loss of items.
  • Usage and technical data may be analyzed to optimize server and Webstore performance.

12. Changes to Privacy Policy

We may update this Policy for legal, operational, or security reasons.
Latest version is always posted on our website.

13. Contact

Questions or concerns regarding privacy practices can be sent to: [email protected]